Journal title Joutica : Journal of Informatic Unisla Initial JI SINTA 5 Frequency Two issue at year (March and September) DOI ISSN Print 2503-071X ISSN Online 2621-511X Ed. In Chief Purnomo Hadi Susilo, S.Pd.,M.Pd Man. Editor Elly Fitriani S.Kom Publisher Litbang Pemas Universitas Islam Lamongan Cite Analyze Google Scholar Indexed by Google Scholar, Crossref, Garuda Joutica : Journal of Informatic Unisla is published by Litbang Pemas Universitas Islam Lamongan. Joutica : Journal of Informatic Unisla aimed to be a peer-reviewed platform and an authoritative source of information on informatics studies. The scope of Joutica is analytical, objective, empirical, and contributive literature on the dynamics and development of informatics studies, specifically in Indonesia. Joutica includes research in the field of Information Technology, Information Systems Engineering, Intelligent Business Systems, and others. Editors invite research lecturers, the reviewer, practitioners, industry, and observers to contribute to this journal. The language used in English. Joutica is a national scientific journals are open to seeking innovation, creativity and novelty. Either letters, research notes, articles, supplemental articles, or review articles. Joutica aims to achieve state-of-the-art in theory and application of this field. Joutica provide platform for scientists and academics across Indonesia to promote, share, and discuss new issues and the development of information systems and information technology. Joutica comes out two times a year in March and September. <img src="[binary]
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Perancangan User Interface dan User Experience (UI/UX) pada Website “Tripin” Menggunakan Metode User Centered Design (UCD)
Aplikasi Tripin merupakan platform layanan shuttle bus yang bertujuan meningkatkan pengalaman pengguna dalam pemesanan tiket, pelacakan perjalanan, dan pembayaran digital. Meningkatnya penggunaan kendaraan pribadi dan rendahnya minat Masyarakat terhadap transportasi umum akibat sistem pemesanan yang masih konvensional menunjukkan perlunya solusi berbasis teknologi guna meningkatkan efisiensi perjalanan. Penelitian ini bertujuan untuk merancang dan mengevaluasi antarmuka pengguna (User Interface/UI) aplikasi Tripin pada PT Rakamin Kolektif Madani, dengan menerapkan pendekatan User Centered Design (UCD) yang berfokus pada kebutuhan dan karakteristik pengguna. Proses perancangan melibatkan tahapan identifikasi kebutuhan melalui wawancara dan observasi, pengembangan user flow dan high fidelity design, serta evaluasi kegunaan desain dengan menggunakan metode Sytem Usability Scale (SUS). Fitur utama yang dikembangkan meliputi pemesanan tiket, pelacakan perjalanan secara real-time, boarding digital, serta notifikasi perjalanan. Hasil evaluasi menunjukkan bahwa desain UI Tripin memperoleh skor SUS sebesar 82,5 yang tergolong dalam kategori excellent, sehingga dapat disimpulkan bahwa antarmuka yang dirancang mampu memberikan pengalaman pengguna yang efisien, mudah digunakan, serta terintegrasi secara menyeluruh dalam sistem layanan shuttle bus digital.
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